Account Manager

From a small family business to a multi-billion-dollar global company, Sonoco has been changing the face of products and packaging since 1899 — all while keeping the heart of “People Build Businesses” alive. Our talented people are at the core of our growth, constantly reinventing the Sonoco wheel with brilliant solutions every year. Today we are a world leader in global packaging solutions with diversified operations in over 34 countries. We're extremely proud of our portfolio of brands, our achievements in sustainability and industrialization and the groundbreaking work accomplished by our people. While reporting the Director of Sales of the ThermoSafe Division, the Account Manage r c oordinates all direct sales activities relative to those accounts and prospective accounts found within assigned area of responsibility. Maintains a regular contact with those accounts and prospective accounts in an effort to grow existing businesses and to also seek out new products and service opportunities. Strive continuously to enhance Sonoco’s overall position in all served markets and potential markets. What you will be doing: Prepares and maintains updated account plans for major accounts and prospective accounts found within assigned area of responsibility. Provides marketing with input for use in developing strategic plans and develops account plans that are consistent with overall division strategies. Implements and coordinates activities relative to each account plan and monitors each plan for effectiveness Provides appropriate personnel with progress reports covering each account plan on a regular basis Establishes and monitors closely a call plan for all customers and prospective customers within assigned area of responsibility and implements changes as required. Monitors closely all activity at each customer and prospective customer location and reports on expansions, closings, business trends, and all other factors impacting volume levels. Maintains detailed customer files (share, relative quality, relative price, specifications, contacts, competitor, etc.) on an ongoing basis. Establishes and maintains multi-level contacts at all major existing and prospective accounts. Communicates all pertinent information involving assigned accounts and prospective accounts to appropriate personnel through reports of call Seeks out and promotes new product and service offerings as well as new uses for existing product lines and potential candidates for acquisition. Develops and maintains complete list of prospective customers found within assigned area of responsibility. Provides immediate supervisor with sales projections for products and customers within assigned area of responsibility for use in developing sales budgets. Investigates promptly and accurately customer complaints and coordinates the resolution of these complaints to the complete satisfaction of these accounts. Assists division marketing with trade shows, conventions, and trade association meetings as requested. Stays abreast of current selling techniques and makes every effort to constantly improve product knowledge and knowledge of the marketplace. Serves as coordinator for regional accounts as requested by management. Champions new products and services as requested for the region and/or the division. Submits expense reports, reports of call, and itineraries on a weekly basis and all other reports on schedule. Promotes company goodwill and maintains proper relationships with customers and prospective customers. Complies with all company policies. This is a remote role in our ThermoSafe Division. We would love to hear from you if: You have a 4-year undergraduate degree or equivalent experience You have 3 years of sales experience minimum Knowledge and experience in cold chain packaging Compensation: Account Manager: The annual base salary range for this role is from $87,546 to $98,490. This is a progression position and level will be based on candidate experience and business needs. At Sonoco Products Company, we offer a comprehensive total rewards package, including competitive pay and benefits. *Benefits listed below are for employees located in the U.S. Specific benefits and wellbeing programs may vary depending on your location (within the U.S. or global), or if you are a union employee. Benefits Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options 401(k) retirement plan with company match Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance Tuition reimbursement We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.