Account Manager

Account ManagerAbout TropicTropic’s AI-powered Procurement Intelligence solutions gives companies like Q2 and Zendesk the insights they need to reduce spend and mitigate risk. With $15B+ in spend data and the backing of tier 1 investors like Insight Partners, Tropic is shaking up the procurement landscape, and the best is yet to come! Location(s)For this position, we are looking to hire someone based in the United States.Every candidate will have at least two video interviews as part of the process before receiving an offer. We don’t run our recruiting process through chat apps. About the roleAs an Account Manager, you will be tasked with retaining and growing revenue and will serve as the ultimate internal decision-maker on your accounts. You will also get to function as the tip of the spear for all new product releases, helping with everything from go-to-market strategy to narrative creation.Our AM team is a part of the sales team, and we act like it. Weekly training and call reviews, development mindset, a culture of excellence with huge upside for top performers. Our vision is to become the best sales team in all of SaaS, and we’re looking for the next person who can bring us closer to that vision.What You'll Work OnRetain and grow existing book of business via renewal, upsell, and cross-sellOwn the end-to-end commercial relationship with clientsDevelop, nurture, and leverage relationships with senior DMsServe as the internal champion for our clients to resolve issues as they ariseServe as the external champion for our CS & CE teams to resolve issues as they arisePlay a crucial role in building and improving our service orgHelp develop go to market strategies for all new product releasesWho You AreYou have 3+ years managing B2B SaaS accounts focused on retention and growthThe people closest to you would refer to you as “relentless” A sales person to your core. Nothing gets you more excited than bringing someone on to your team via a mix of education, persuasion, and high level executionEager to learn - you’re not satisfied with a day unless you feel like you got betterAn experienced AM who’s eager to learn from the best and hone your craftCompensationSpecific to pay transparency laws, the annual base salary range for this position is between $80,000 and $120,000 and may also include commission, incentive pay, incentive stock options, and benefits. The final job level and compensation will be determined by various factors, such as a candidate's relevant work experience, years of relevant experience, skills, qualifications, certifications, geographic location, and other business considerations.What We Offer100% medical, dental, & vision coverage for all employees + dependentsRemote first work environmentVirtual & in-person meetups$1000 annual stipend for WFH, L&D, WellnessUnlimited flexible vacation and holiday time off14 paid company holidays12-week parental leave for all parentsOnline mental health therapyCommuter benefits, FSA, HSAAward-winning values and cultureEquity refresh program401k plan

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