Account Manager

Growe welcomes those who are excited to:


Manage and maintain relationships with VIP / high-value clients;


Act as the main point of contact for assigned accounts;


Provide personalized service and proactive communication;


Monitor client activity and performance metrics;


Identify opportunities for upselling and cross-selling;


Develop strategies to increase client retention and lifetime value;


Handle escalations and complex client issues efficiently;


Coordinate with internal departments (Payments, Risk, Marketing, Support, etc.);


Track KPIs related to retention, reactivation, and revenue growth;


Stay updated on products, promotions, and market trends;


Comply with company policies and security standards.


We need your professional experience:


Fluency in Spanish (mandatory);


Good command of English (written and spoken);


Previous experience as an Account Manager, VIP Manager, or similar role;


Experience in iGaming / fintech / online services (preferred);

Analytical mindset with ability to interpret client data;

Results-driven with strong focus on revenue and retention.


We appreciate if you have those personal features:


Strong sales, negotiation, and communication skills;


High level of responsibility;


Experience or strong ability in cross-selling and identifying revenue opportunities;


Proactive mindset, with the ability to anticipate client needs and take initiative;


Creative and out-of-the-box thinking to solve problems and enhance user engagement.


We are seeking those who align with our core values:


GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;


DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;


BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.


Apply, and let your growth journey begin.

Apply Now