Account Manager
Who We Are:FitzMark is a third-party logistics provider specializing in all modes of transportation. We deliver best-in-class services for both our customers and carriers by leveraging our proprietary technology, DASH, and maintaining a proactive operational approach to ensure all logistics needs are guaranteed. With offices strategically located in Indianapolis (HQ), Atlanta, Birmingham, Buffalo, Chattanooga, Fort Worth, Gainesville, Jackson, Kansas City, and Omaha, FitzMark has been able to sustain growth in a complex industry and market.At FitzMark, success is driven by emphasizing our employeesâ accomplishments in a collaborative and dynamic environment. We provide the tools and resources necessary to promote a culture of ownership and accountability to guide your career path and financial freedom.
Are you ready to make your mark?
This position is responsible for the growth and relationships of current customer accounts. This is done by personalized, proactive customer service to the customer, as well as identifying opportunities for account growth. Duties and Responsibilities
Communicating professionally in person, over the phone, and via email to accounts and team members
Track growth/decline of managed customer accounts and identify new opportunities
Utilize TMS to enter bids and keeping notate communication with customers
Provide customers with a quick, effective solution if problems arise
Continuously build and increase your industry knowledge
Ability to be the main point of contact for customers
Assist with accounting department with any invoicing problems that may arise
Ability to generate sales among existing customer accounts, including upselling and cross-selling
Service multiple customers accounts concurrently, often meeting deadlines Experience and Qualifications
High school Diploma Required
Bachelorâs degree in related field preferred
Minimum of two-yearsâ experience in logistics required
Minimum of three-yearsâ experience in customer service preferred
Transportation pricing experience is a plus Knowledge and Skills
Exceptional communication skills, written and verbal
Passion for sales and the art of negotiation
Self-starter mentality
Ability to maintain composure in a fast-paced environment
Strategically focused and persistent
Ability to multitask while simultaneously building relationships Benefits
Paid Industry Training
Comprehensive Benefits Packet (Medical, Vision, Dental)
Company Provided Life Insurance + Optional Additional Policy
401(k) with Company Match or Gradifi Student Loan Repayment Assistance
Employee Assistance Program (EAP)
Health and Wellness Program
Paid PTO and Holidays + Unlimited PTO Policy on 1-Year Anniversary
Free Onsite Parking
Casual Dress Code Additional Information
FitzMark provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment , including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Apply Now
Are you ready to make your mark?
This position is responsible for the growth and relationships of current customer accounts. This is done by personalized, proactive customer service to the customer, as well as identifying opportunities for account growth. Duties and Responsibilities
Communicating professionally in person, over the phone, and via email to accounts and team members
Track growth/decline of managed customer accounts and identify new opportunities
Utilize TMS to enter bids and keeping notate communication with customers
Provide customers with a quick, effective solution if problems arise
Continuously build and increase your industry knowledge
Ability to be the main point of contact for customers
Assist with accounting department with any invoicing problems that may arise
Ability to generate sales among existing customer accounts, including upselling and cross-selling
Service multiple customers accounts concurrently, often meeting deadlines Experience and Qualifications
High school Diploma Required
Bachelorâs degree in related field preferred
Minimum of two-yearsâ experience in logistics required
Minimum of three-yearsâ experience in customer service preferred
Transportation pricing experience is a plus Knowledge and Skills
Exceptional communication skills, written and verbal
Passion for sales and the art of negotiation
Self-starter mentality
Ability to maintain composure in a fast-paced environment
Strategically focused and persistent
Ability to multitask while simultaneously building relationships Benefits
Paid Industry Training
Comprehensive Benefits Packet (Medical, Vision, Dental)
Company Provided Life Insurance + Optional Additional Policy
401(k) with Company Match or Gradifi Student Loan Repayment Assistance
Employee Assistance Program (EAP)
Health and Wellness Program
Paid PTO and Holidays + Unlimited PTO Policy on 1-Year Anniversary
Free Onsite Parking
Casual Dress Code Additional Information
FitzMark provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment , including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Apply Now