Account Manager
Primary job: Improve & Expand Accounts
An Account Manager is the face of the company, and the primary contact for our very best customers. In contrast to the Business Developer who focuses on hunting or closing new accounts, Account Managers focus on farming, which involves a combination of improving and expanding existing account relationships. Improving an account requires developing... efficiencies that benefit the customers business and our own. (see below). Expanding the account involves cross-selling new products, services, and solutions. (see below).
Account Managers track all of this progress within our ERP and CRM system, as well as supporting BI tools. The data collected in these systems are then used on a quarterly basis to consult with the customer on how to improve and expand their business with BGR.
PRIMARY CAPABILITIES
Improve Accounts using Quarterly Reviews
Provide historical analysis of purchases, deliveries, the results of BGR solutions.
Provide consultative insights into how to improve every step of the Packaging Supply Chain(Purchasing, Inventory, Customization, Automation, Printing, Delivery).
Monitor changes and growth trends with customers in order to provide the optimal level of service.
Expand Accounts with Products, Services, Solutions
1. Cross-selling products (bags, stretch, strapping, tape, etc)
2. Cross-Selling services (eg ASP, PCD, RFID, etc)
3. Cross-selling program solutions (Impact Program, RFID, Equipment, etc)
Interact with Business Development Mgrs.
While Account Managers are responsible for the quarterly reviews, Business Developers (BDMs) may choose to join.
BDMs are charged with onboarding and training Account Managers who may be new to the industry.
Benefits
Competitive medical, vision and dental insurance
401k with 4% company match
Short term, Long term and Life insurance
Paid time off
Professional development opportunities
REQUIRED SKILLS
Advanced written and verbal skills
Networking and Sales skills
Intermediate skills in Excel & MS Office
Strategic Analysis Skills.
Sage ERP experience preferred.
Travel to customer sites
Valid driver's license and personal auto insurance
Physical Requirements
Most time spent using computer and phone
Operate personal vehicle
Some time spent in warehouse or manufacturing environments
Apply Now
An Account Manager is the face of the company, and the primary contact for our very best customers. In contrast to the Business Developer who focuses on hunting or closing new accounts, Account Managers focus on farming, which involves a combination of improving and expanding existing account relationships. Improving an account requires developing... efficiencies that benefit the customers business and our own. (see below). Expanding the account involves cross-selling new products, services, and solutions. (see below).
Account Managers track all of this progress within our ERP and CRM system, as well as supporting BI tools. The data collected in these systems are then used on a quarterly basis to consult with the customer on how to improve and expand their business with BGR.
PRIMARY CAPABILITIES
Improve Accounts using Quarterly Reviews
Provide historical analysis of purchases, deliveries, the results of BGR solutions.
Provide consultative insights into how to improve every step of the Packaging Supply Chain(Purchasing, Inventory, Customization, Automation, Printing, Delivery).
Monitor changes and growth trends with customers in order to provide the optimal level of service.
Expand Accounts with Products, Services, Solutions
1. Cross-selling products (bags, stretch, strapping, tape, etc)
2. Cross-Selling services (eg ASP, PCD, RFID, etc)
3. Cross-selling program solutions (Impact Program, RFID, Equipment, etc)
Interact with Business Development Mgrs.
While Account Managers are responsible for the quarterly reviews, Business Developers (BDMs) may choose to join.
BDMs are charged with onboarding and training Account Managers who may be new to the industry.
Benefits
Competitive medical, vision and dental insurance
401k with 4% company match
Short term, Long term and Life insurance
Paid time off
Professional development opportunities
REQUIRED SKILLS
Advanced written and verbal skills
Networking and Sales skills
Intermediate skills in Excel & MS Office
Strategic Analysis Skills.
Sage ERP experience preferred.
Travel to customer sites
Valid driver's license and personal auto insurance
Physical Requirements
Most time spent using computer and phone
Operate personal vehicle
Some time spent in warehouse or manufacturing environments
Apply Now