Account Manager

Description Account Manager – Ohio Workers’ Compensation Cleveland, Ohio | Full-Time | Sales / Client Management MinuteMen OhioComp is hiring a motivated Account Manager to join our growing team. This role serves as the primary relationship manager for employer clients , helping them navigate the Ohio Workers’ Compensation system while ensuring exceptional service and long-term account retention. If you have experience with Ohio Workers’ Compensation, human resources, claims management, workplace safety, or employer services , and enjoy building strong business relationships, we encourage you to apply. This position is ideal for a driven client relationship manager who enjoys working directly with employers, solving problems, and helping businesses manage their workers’ compensation programs effectively. Key Responsibilities Develop and grow new business opportunities and employer accounts Serve as the primary point of contact for employer clients Maintain strong relationships to ensure client satisfaction and retention Act as a liaison between employers and the managed care team Work closely with third-party administrators, brokers, and the Ohio Bureau of Workers’ Compensation Identify employers who could benefit from return-to-work programs and assist in program development Attend and represent the company at trade shows, safety council meetings, conferences, and community events Prepare and present claim reports, cost analysis, and workers’ compensation program updates Oversee the resolution of employer concerns, issues, and service requests Qualifications Bachelor’s degree preferred Knowledge of the Ohio Workers’ Compensation system Experience working with Managed Care Organizations (MCOs) or Third-Party Administrators (TPAs) preferred Previous sales, account management, or business development experience preferred Strong interpersonal and professional communication skills Ability to work independently while managing multiple client relationships Willingness and ability to travel for client meetings and industry events Desired Skills Account Management Business Development Workers’ Compensation Programs Employer Services Client Relationship Management Human Resources Services Claims Reporting & Analysis Return-to-Work Program Development What We’re Looking For We are seeking a highly motivated self-starter who enjoys working with employers and building long-term professional relationships. The ideal candidate thrives in a client-facing role , is comfortable presenting information to business leaders, and enjoys helping organizations manage their workers’ compensation programs. Compensation Compensation is based on experience Summary About MinuteMen OhioComp MinuteMen OhioComp proudly serves Ohio's employers and injured workers. We commit our resources and staff to provide exceptional customer service, aggressive medical case management, and quality health care focused on an early and safe return to work.