Account Executive, Customer Base
Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.
Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.
Our brand promise - Makes Work Life Better™ - Reflects our commitment to employees, customers, partners and communities globally.
About the opportunity
As a Customer Base Account Executive (CBAE), you will be responsible for driving revenue growth within our existing customer base. This role focuses on identifying whitespace opportunities, strengthening executive-level relationships, and guiding customers on their ongoing Dayforce journey. By leveraging insights, industry knowledge, and a consultative sales approach, you will help customers maximize their investment and unlock new value from our solutions.
What you'll get to do
Own and manage a portfolio of existing customers in the 250–1000 employee segment.
Identify and execute upsell and cross-sell opportunities, aligned to customer business goals.
Conduct whitespace analysis to map buying journeys and uncover areas for expansion.
Partner with Customer Success, Solution Consultants, and other internal teams to deliver a unified customer experience.
Engage key decision-makers and influencers across HR, Payroll, Finance, and IT functions.
Maintain and update account plans in Salesforce; ensure pipeline accuracy and disciplined opportunity management.
Progress opportunities through defined sales stages; Identify → Discover → Solution → Negotiate → Close.
Build trust-based relationships with customers, positioning Dayforce as a long-term partner.
Meet and exceed quarterly and annual quota targets.
Skills and experience we value
3–5+ years of B2B sales experience, ideally in SaaS, HCM, or technology solutions.
Proven track record of achieving or exceeding quota in an account management or expansion role.
Strong business acumen with ability to understand customer strategy, financial metrics, and operational drivers.
Exceptional communication, presentation, and negotiation skills.
Comfort with sales technology (Salesforce, Consensus, Outreach, Gong, LinkedIn Sales Navigator, etc.).
Growth mindset and ability to thrive in a fast-paced, evolving sales environment.
What’s in it for you
Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.
We encourage individuals to apply based on their passions.
Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.
With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.
About the Salary Ranges
Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.
Proficiency in English is required for this position as this role will regularly interact with English-speaking stakeholders, co-workers, managers and/or clients across the world. Further, our back office support teams, including but not limited to Human Resources, are primarily English speaking. Employees need to be able to communicate with these departments in English to appropriately administer their business relationship. Due to the significant high volume of interactions with these English-speaking co-workers, managers, stakeholders and/or clients, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.
Fraudulent Recruiting
Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud
Apply Now
Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.
Our brand promise - Makes Work Life Better™ - Reflects our commitment to employees, customers, partners and communities globally.
About the opportunity
As a Customer Base Account Executive (CBAE), you will be responsible for driving revenue growth within our existing customer base. This role focuses on identifying whitespace opportunities, strengthening executive-level relationships, and guiding customers on their ongoing Dayforce journey. By leveraging insights, industry knowledge, and a consultative sales approach, you will help customers maximize their investment and unlock new value from our solutions.
What you'll get to do
Own and manage a portfolio of existing customers in the 250–1000 employee segment.
Identify and execute upsell and cross-sell opportunities, aligned to customer business goals.
Conduct whitespace analysis to map buying journeys and uncover areas for expansion.
Partner with Customer Success, Solution Consultants, and other internal teams to deliver a unified customer experience.
Engage key decision-makers and influencers across HR, Payroll, Finance, and IT functions.
Maintain and update account plans in Salesforce; ensure pipeline accuracy and disciplined opportunity management.
Progress opportunities through defined sales stages; Identify → Discover → Solution → Negotiate → Close.
Build trust-based relationships with customers, positioning Dayforce as a long-term partner.
Meet and exceed quarterly and annual quota targets.
Skills and experience we value
3–5+ years of B2B sales experience, ideally in SaaS, HCM, or technology solutions.
Proven track record of achieving or exceeding quota in an account management or expansion role.
Strong business acumen with ability to understand customer strategy, financial metrics, and operational drivers.
Exceptional communication, presentation, and negotiation skills.
Comfort with sales technology (Salesforce, Consensus, Outreach, Gong, LinkedIn Sales Navigator, etc.).
Growth mindset and ability to thrive in a fast-paced, evolving sales environment.
What’s in it for you
Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.
We encourage individuals to apply based on their passions.
Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.
With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.
About the Salary Ranges
Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.
Proficiency in English is required for this position as this role will regularly interact with English-speaking stakeholders, co-workers, managers and/or clients across the world. Further, our back office support teams, including but not limited to Human Resources, are primarily English speaking. Employees need to be able to communicate with these departments in English to appropriately administer their business relationship. Due to the significant high volume of interactions with these English-speaking co-workers, managers, stakeholders and/or clients, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.
Fraudulent Recruiting
Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud
Apply Now