Account Executive | AI/SaaS (US/CA Remote)
About the position This is a full-cycle Account Executive role responsible for owning both inbound and outbound opportunities, managing deals from initial discovery through close, and driving expansion within existing customer accounts. In this role, you will work closely with customer experience and support leaders at mid-market and enterprise organizations to understand their operational challenges and help them adopt AI-driven solutions that improve efficiency, reduce support burden, and deliver better customer outcomes. This role is well suited for an experienced B2B SaaS seller who enjoys consultative, multi-stakeholder sales cycles and is comfortable selling a technical, AI-enabled platform. You will partner closely with Solutions, Implementation, and Customer Success teams throughout the sales process to ensure strong alignment and long-term customer value. Responsibilities • Identify high-potential business and verticals and develop and execute outbound strategies to bring them to Forethought • Turn inbound demand into happy Forethought customers • Manage our sales pipeline, utilizing the sales process and playbook in place. • Define and communicate the specific benefits of Forethought appropriate for each user, from the first discovery, demo and trial process. • Own New Business opportunities from start-to-finish along with Expansion for our current customer base. Requirements • 7+ years in a closing and quota-carrying role, while consistently exceeding monthly and quarterly sales targets • Experience in B2B SaaS. Preferably has sold AI in a Mid-Market and/or Enterprise role. • Proven track record of long-term customer retention • Technical competency to understand Forethought's software and build great relationships with CX leaders • Problem-solving chops, and an enthusiasm for making a large impact Nice-to-haves • Startup experience is a plus! Benefits • A chance to be a member of a hyper-growth startup with equity to match • An opportunity to help us define a new market within AI • Ability to solve challenging problems with a world-class team • A low ego company culture that is obsessed with feedback and helping each other grow • Hybrid in-office vs. remote structure that allows you to choose where you get your best work done • Competitive medical, dental, and vision coverage • Paid maternity, paternity & adoption leave • Unlimited paid time off