Account Executive
Hootsuite is seeking an Account Executive to help develop and close new business with small to medium-sized business customers. This role involves working in a fast-paced sales environment, responding to internal leads, and partnering with customers to provide tailored Hootsuite solutions.ResponsibilitiesSuccessfully acquire new small and medium sized business customers by responding and actioning internal leads, in order to achieve individual quota targetsProvide customer value from the prospecting stage to completion of salePrepare, organize and structure your sales processes throughout the end to end sales cyclePartner with customers to understand the product fit and recommend and sell Hootsuite solutions that align with their needs and overall goals on socialDeliver product presentations and demos to potential customers and prospects, demonstrating Hootsuite’s products and how it can align to their strategic goalsConsult with internal stakeholders such as solutions consultants, professional services and customer success as needed throughout the sales cycle; manage, track and report sales activities and results through Salesforce, Sales Navigator and 6SenseFacilitate a warm handoff to the implementation and customer teams following the close of the initial customer sale to ensure a smooth customer transition and onboardingEngage and educate existing commercial customers on Hootsuite's value proposition; maximize the value of each account by aligning customer's unique needs and overall goals on social mediaDevelop rapport with customers by proactively providing insightful market information and solutions that showcase maximum benefits from Hootsuite productsPerform other related duties as requiredSkillsEntry level of B2B sales experience OR 1+ years of lead generation/business development representative experience (experience in software considered an asset); proven ability to achieve or exceed assigned quotasAbility to focus on client business value, return on investment, and customer solutions (not features-focused selling)Experience building/executing on assigned account/territory plansOpen Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understandingCommitment to Results: Consistently achieving results, demonstrating high performance and challenging self and others to deliver resultsCustomer Focus: Demonstrates a desire to proactively help and serve internal/external customers meet their needsNegotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationshipsPerseverance: Pursues everything with energy, drive, and a need to finish—doesn't give upBenefitsHootsuite’s Sales Compensation ProgramCompany OverviewHootsuite develops a platform for managing social media programs across multiple social networks. It was founded in 2008, and is headquartered in Vancouver, British Columbia, CAN, with a workforce of 1001-5000 employees. Its website is https://hootsuite.com/.
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