Account Development Representative

Remote Full-time
Syneos Health Commercial Solutions is a company focused on supporting biopharmaceutical organizations. The Account Development Representative is responsible for identifying and qualifying prospective customers to aid in the business development strategy, with a focus on outreach and nurturing client relationships.ResponsibilitiesConducts outbound outreach (cold calls, emails, social engagement) to initiate contact with decision-makers and influencers at prospective biopharmaceutical organizationsCrafts and delivers compelling messages tailored to each target, clearly articulating Syneos Health’s unique value proposition and service offeringsExecutes key campaigns and conference activity to broaden market awareness and deepen engagementReviews inbound Marketing leads and evaluates fit based on prospect needs, pipeline stage and strength, outsourcing preferences, current/future projects, financial status, and alignment with Syneos capabilitiesLeverages multiple tools to conduct high-level needs assessments to determine opportunity quality and timingQualifies and transitions well-vetted leads to the appropriate Inside Sales or Business Development team members for further engagement and negotiationMaintains detailed, up-to-date documentation of all outreach activities, lead qualification outcomes, and account intelligence within CRM systems (e.g., Salesforce)Provides real-time feedback to Sales and Marketing on prospect engagement trends, messaging effectiveness, and areas for strategic refinementContinuously engages prospects through thoughtful follow-up, sharing relevant updates and opportunities to maintain interestPartners with Business Insights (BI) and internal analytics teams to prioritize high-potential accounts and refine territory engagement strategies using data and lead-scoring insightsMonitors key performance indicators (KPIs) related to outreach volume, conversion quality, and lead maturity; uses data to optimize approachLeverages leads and insights from conferences, trade shows, and internal BD activities to source new opportunities (including actively attending Conferences and road shows aligned with the region that they support, as needed)Participates in cross-functional collaboration sessions to share prospect feedback, best practices, and market intelligencePerforms other work-related duties as assignedSkillsMinimum: 4 Year / Bachelors Degree - RequiredExperience in the biopharmaceutical or healthcare industry in a sales, marketing, commercial operations, and/or business development capacity, with other industries considered based on transferable sales skillsDemonstrated ability to thrive in a fast-paced, agile environment with shifting prioritiesProven success in high-volume outbound prospecting and lead qualificationStrong written, verbal, and interpersonal communication skills; able to build rapport and credibility with senior-level stakeholdersSkilled at using CRM platforms (e.g., Salesforce) and leveraging data analytics tools to guide outreach decisions and track effectivenessProficiency in Microsoft Office Suite (Word, Excel, and PowerPoint)Highly organized and detail-oriented with the ability to manage multiple priorities simultaneouslySelf-starter with a collaborative mindset and a commitment to continuous learning and growthAbility to travel up to 10% for team meetings, training, or industry events4 Year / Bachelors Degree in Business, Life Sciences or related fieldBenefitsCompany car or car allowanceHealth benefits to include Medical, Dental and VisionCompany match 401kEligibility to participate in Employee Stock Purchase PlanEligibility to earn commissions/bonus based on company and individual performanceFlexible paid time off (PTO) and sick timeCompany OverviewSyneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. It was founded in undefined, and is headquartered in Morrisville, NC, US, with a workforce of 10001+ employees. Its website is https://commercialcareers.syneoshealth.com/.



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