Account Coordinator

Involved Media USA is a full-service, independent media agency specializing in data-guided media strategy and buying. The Account Coordinator will support the execution of cross-channel campaigns and manage day-to-day operational processes to ensure client deliverables are completed accurately and on time. Responsibilities Execute day-to-day operational processes to ensure client deliverables are completed accurately and on time Manage project plans, timelines, weekly status documents, meeting recaps, and media briefs Partner with internal cross-functional teams to understand client goals and key performance metrics Work closely with analytics and media teams to identify root causes of performance trends and support optimization efforts Prepare campaign insights reporting, including analysis and research leveraging first-party and/or third-party data Support campaign setup, creative execution, ad trafficking, and ongoing campaign management in alignment with established workflows Handle weekly and monthly invoicing in partnership with the finance team, ensuring accuracy and timeliness Develop positive working relationships with clients, internal stakeholders, and external partners Contribute ideas to improve internal processes and workflows as needed Maintain high standards of customer service, operational excellence, and attention to detail across all assigned accounts Skills Strong communication and time management skills are essential 1–2+ years of experience in customer service, marketing, advertising, or a related field preferred Strong organizational and project management skills Interest in performance or digital media; prior experience is a plus Strong written and verbal communication skills Ability to manage multiple projects and deadlines simultaneously Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) Benefits Medical coverage Dental Vision Disability 401k Paid time off Community engagement opportunities Great colleagues Great learning opportunities Company Overview WE ARE INVOLVED MEDIA Where service you can trust meets high-impact results. It was founded in 2008, and is headquartered in New York, New York, USA, with a workforce of 51-200 employees. Its website is