Account Coordinator

Critical Mass is a company that focuses on delivering innovative solutions in the marketing and advertising sector. They are seeking an Account Coordinator who will support the Account Management team by organizing agendas, coordinating meetings, and preparing presentations and reports. Responsibilities Organize and set agendas for weekly Account Manager client meetings Assume ad hoc requests and assist in the coordination, preparation and promotion of small projects and special events Attend meetings alongside the Account Manager and document the information from those meetings Prepare appropriate PowerPoint presentations and present data in spreadsheets Liaise with Account Manager, VP, Client Partner and Production teams Scheduling meetings for the Account Manager- with the internal team, departments, client, vendors Liaise and communicate on behalf of the AM and VP, Client Partner with CM departments, vendors and the client Liaise with other agency’s working with the client regarding information sharing, document sharing, scheduling meetings and maintaining communications among agency leads working on the client’s business Respond appropriately to various correspondences on behalf of Account Manager including screening phone calls, responding to e-mails, letters, invitations, etc Delegate the correspondence to appropriate staff Awards submission support with internal CM communications team and the client Support and communicate with Marketing and Business Development department teams as required Communicate with the entire account team re: Account Manager communication, vendor communication, etc Providing travel support- collaborate with leads and client on setting agenda(s), flights, hotels etc Skills 1-2 years of professional experience, preferably in an Administrative Assistant / Coordinator role in an interactive environment or advertising agency Post secondary education desired Highly proficient in the use of MS Office products, Internet browsers and PowerPoint Excellent word-processing skills Excellent communication skills, both oral and written Thorough, detail-oriented and highly organized as well as a knack for keeping others well-organized Ability to multi-task and meet tight deadlines Ability to work well under stress and in a dynamic environment Outgoing, self-motivated and assertive Independent, but also a team player with effective interpersonal skills; ability to be a global thinker Proactive, diplomatic and diligent when following up Good use of tact and judgment Benefits Global maternity and parental leave Competitive benefits packages Vacation, compassionate leave, sick days, and flex days Access to online services for families and new parents Diversity and Inclusion Board with 12 affinity groups Internal learning and development programs Enterprise-wide employee discounts Company Overview Critical Mass is a digital experience design agency with a relentless focus on the customer. It was founded in 1996, and is headquartered in Calgary, Alberta, CAN, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship Critical Mass has a track record of offering H1B sponsorships, with 3 in 2025, 1 in 2024, 2 in 2023, 2 in 2022, 1 in 2021, 3 in 2020. Please note that this does not guarantee sponsorship for this specific role.