Account Coordinator

Alera Group, Inc. is looking for an Account Coordinator to join their team, bringing experience and enthusiasm to support their clients' success in various services. The role involves responding to inquiries, collaborating with Account Managers, and assisting with open enrollment preparations. Responsibilities Actively and regularly respond to client, carrier, and staff inquiries while being customer service focused and timely; work effectively and collaboratively with internal team members to handle requests in a professional manner Collaborate closely with Account Managers; generate and share reports and other relevant information weekly or daily Assist with open enrollment preparation and follow-up and provide support to other Account Coordinators Skills 1+ years of experience in an office/administrative environment required with previous work in the healthcare industry required Great interpersonal skills with strong written and verbal communication skills Life and Health license, preferred or willing to get within 3 months of employment Experience providing high-quality customer service including enrollment/termination issues, claims, benefits administration, and billing issues highly preferred Benefits Medical Dental Life and disability insurance 401k Generous paid time off Much more Company Overview Alera Group is a growing leader, reimagining the complex risk management, insurance and financial services delivery experience through intentional collaboration connecting clients to holistic solutions that protect and grow all they value most. It was founded in 2017, and is headquartered in Deerfield, Illinois, USA, with a workforce of 1001-5000 employees. Its website is