Account Coordinator
K2D Strategies is a growing fundraising agency that approaches direct response through a channel-agnostic lens. The Account Coordinator supports clients and team members by coordinating schedules and ensuring quality assurance for fundraising campaigns.ResponsibilitiesSchedule and attend meetings; assist with creation of meeting materialsGathers and documents client needs, project requirements, and action itemsPrepare and share notes with the internal teamAssist in coordinating strategy and campaign execution, includingSchedule creation and adhering to schedules for campaignsPreparing cost estimates and ensuring projects are delivered on budgetPrepare and track client approval of cost estimates/client ATPCopy, data and art trafficking, including coordinating kick-off meetings and vendor schedules, as well as gathering all necessary approvalsManage internal K2D job intake forms as appropriateKeep team up to date on campaign progressEffectively manage day-to-day communication with clients, team members, partner agencies, outside consultants and vendors to provide superior customer service, including integrating with offline/online teams as appropriate for a wide variety of projectsReview and approve vendor invoices, reconcile final costs as neededParticipate in webinars and attend conferences/workshops to expand skillsShare relevant findings with K2D staff at team meetings, staff meetings, etcAcquire and maintain technical certifications related to area of expertiseOther duties as assignedSkills1-2 years' relevant project management experienceComputer skills including fluency in MS Office Suite (especially Excel)Proven organizational skills, ability to manage time and adhere to deadlines, project management, problem solving skills, and attention to detailAbility to handle multiple projects across multiple clientsExcellent customer/client service skills and the ability to work in a team environmentStrong communication skills in both written and oral with the ability to effectively present information, respond and follow-up on questions and inquiries from clients and colleaguesTechnically curious and unafraid to ask questions and try new thingsBackground in nonprofits or cause-based marketing highly preferredPreference will be given to candidates who can work a hybrid schedule in our Arlington, VA officeBenefitsEmployer-subsidized health, dental, and vision insurance in addition to employer paid short-term disability and life insuranceFlexible work hours, remote work environment (with access to our Arlington, VA offices for local employees), and generous time offCompetitive salary, 401(k) with company matchOngoing training, career path development, and a dedicated budget for conferences and training seminarsAn opportunity to work with smart people in a supportive environment that celebrates individualityCompany OverviewK2D Strategies provides direct mail program management, program assessment, and audit services for organizations. It was founded in 2016, and is headquartered in Arlington, Virginia, USA, with a workforce of 11-50 employees. Its website is https://k2dstrategies.com.
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