Academic Advisor for On-Ground and Online Students at Hallmark University - San Antonio, TX

Transforming Lives through Education: Join Hallmark University as an Academic Advisor Hallmark University is a nonprofit institution dedicated to providing high-quality education in fields such as Aviation Maintenance, Information Technology, Cyber Security, Business, and Nursing. As a beacon of academic excellence, we are committed to fostering a supportive and inclusive environment that empowers students to achieve their full potential. We are now seeking an experienced and passionate Academic Advisor to join our team in San Antonio, TX, and make a meaningful difference in the lives of our students. About the Role The Academic Advisement team at Hallmark University plays a vital role in guiding students through their academic journey, from matriculation to graduation. As an Academic Advisor, you will be responsible for providing expert guidance and support to on-ground and online students, helping them navigate academic policies, procedures, and resources. This is a 100% remote opportunity, offering you the flexibility to work from anywhere while making a significant impact on our students' lives. Key Responsibilities Design and implement comprehensive academic advising and support services for on-ground and online students, ensuring a seamless and inclusive experience. Conduct regular student success reviews, identifying areas for improvement and providing personalized recommendations to enhance student outcomes. Collaborate with Student Life and Development, Academics, and the Learning Resource Center to develop effective study strategies, tutoring, time management, and accountability measures that promote student retention and success. Utilize analytics and data management systems to track student progress, generate attendance reports, review Academic Standing, confirm degree audits, and verify graduation requirements. Process and manage academic and attendance probationary status changes, ensuring compliance with University policies and procedures. Develop and implement personalized academic plans, tracking student progress and reporting on activities to respective Department Deans. Identify "at-risk" students in partnership with Student Success, Financial Planning, the Office of the Registrar, and Department Deans, and communicate the implications of various policies and procedures related to academic and attendance policy. Provide exceptional customer service, responding to student inquiries, and resolving issues in a timely and professional manner. Maintain confidentiality of student records in compliance with FERPA, state law, and college policies. Participate in on-campus and off-campus student activities to promote a sense of community and enhance the overall student experience. Essential Qualifications and Experience To be considered for this role, you must possess: A minimum Bachelor's degree from an accredited college/university. At least one year of experience in Academic Advising at an institution of higher learning. Advanced knowledge of Microsoft Excel and Word, with the ability to navigate database management and LMS systems. Reliable transportation, as travel between campuses is required. The ability to pass a comprehensive background check. Preferred Skills and Competencies In addition to the essential qualifications, we are looking for candidates who possess: Superior customer service skills, with a strong commitment to delivering exceptional support to students. Proficiency in navigating University policies and procedures, with the ability to assimilate rapidly. Aptitude for managing multiple tasks simultaneously, with a keen attention to detail. Excellent communication skills (verbal and written), with the ability to effectively problem-solve and resolve issues. A strong work ethic, positive attitude, and accountability to HU values. Career Growth Opportunities and Learning Benefits At Hallmark University, we are committed to supporting the ongoing growth and development of our employees. As an Academic Advisor, you will have access to: Continuing education opportunities, enabling you to stay up-to-date with the latest trends and best practices in Academic Advising. Professional development programs, designed to enhance your skills and knowledge in areas such as student success, retention, and academic policy. A collaborative and supportive work environment, where you can share ideas and expertise with colleagues. Work Environment and Company Culture Hallmark University is a dynamic and inclusive institution that values diversity, equity, and inclusion. As a remote employee, you will be part of a talented team that is passionate about making a difference in the lives of our students. We offer: A flexible and supportive work environment that allows you to work from anywhere. A culture that prioritizes employee well-being, with opportunities for professional growth and development. A commitment to community engagement, with opportunities to participate in on-campus and off-campus events. Compensation and Benefits We offer a competitive salary range of $38,000 - $50,000 per year, depending on experience. In addition to a comprehensive compensation package, we provide a range of benefits, including: A professional and supportive work environment. Ongoing training and development opportunities. A commitment to employee well-being and work-life balance. Join Our Team If you are a dedicated and passionate Academic Advisor looking for a new challenge, we encourage you to apply for this exciting opportunity. As a member of our team, you will play a critical role in shaping the academic journey of our students and contributing to the success of Hallmark University. Apply now and take the first step towards a rewarding new role! Don't miss this chance to make a meaningful difference in the lives of our students. Apply today! Apply for this job