911 Dispatcher - You can make a difference!
About the position
Responsibilities
• Receive and triage emergency and non-emergency calls using complex communication equipment.
• Dispatch emergency responders based on the nature of the calls received.
• Maintain accurate records of events and written logs for legal proceedings.
• Effectively communicate in English over the telephone and maintain a positive customer service attitude.
• Multi-task by using a phone, computer, and radio simultaneously while retaining information.
• Complete and maintain required certifications such as CPR, EMD, and Oregon Basic Telecommunicator.
Requirements
• High school diploma or GED.
• Typing speed of at least 45 words per minute with high accuracy.
• Ability to communicate effectively in English over the telephone.
• Ability to achieve and maintain Basic Telecommunicator and Emergency Medical Dispatch certification through the State of Oregon.
• Successfully complete all phases of pre-employment testing.
Nice-to-haves
• Bilingual skills (incentive available for bilingual candidates).
Benefits
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance
Apply Now
Apply Now
Responsibilities
• Receive and triage emergency and non-emergency calls using complex communication equipment.
• Dispatch emergency responders based on the nature of the calls received.
• Maintain accurate records of events and written logs for legal proceedings.
• Effectively communicate in English over the telephone and maintain a positive customer service attitude.
• Multi-task by using a phone, computer, and radio simultaneously while retaining information.
• Complete and maintain required certifications such as CPR, EMD, and Oregon Basic Telecommunicator.
Requirements
• High school diploma or GED.
• Typing speed of at least 45 words per minute with high accuracy.
• Ability to communicate effectively in English over the telephone.
• Ability to achieve and maintain Basic Telecommunicator and Emergency Medical Dispatch certification through the State of Oregon.
• Successfully complete all phases of pre-employment testing.
Nice-to-haves
• Bilingual skills (incentive available for bilingual candidates).
Benefits
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance
Apply Now
Apply Now