3rd Party Experienced HC Collections - Remote
Overview
After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process.
Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process.
Work Location: This is a remote/work from home position
Compensation: $18-24/hour based on 3rd party HC experience
Build Your Future! Come join our thriving team as a Remote Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.
Qualified candidates must have 3rd party healthcare collections experience.
Why should you consider TSI ?
Work from home
Paid training
Team-oriented work environment
Growth opportunity
Generous bonus opportunity
Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!
Responsibilities
Communicating with consumers by telephone, approving written correspondence, and attempting to bring resolution to unpaid accounts
Providing thorough, efficient, and accurate account updates on computer files for each call made or received
Skip tracing to locate consumer contact information
Counseling delinquent consumers to assist in finding funds to meet their payment obligations
Complying with and staying up-to-date on all applicable Federal, State, and Local laws and regulations relating to job duties
Complying with and staying up-to-date on all TSI policies and procedures
Maintaining knowledge of functional areas, company policies, and procedures
Providing feedback to management concerning possible problems or areas of improvement
Making recommendations to implement improved processes
Performing other duties as assigned by management
Qualifications
High levels of ambition, keen to grow their career
Experience with healthcare 3rd party collections
A positive, friendly, demeanor who finds joy in everyday
Strong communication skills
Proficient computer skills
The ability to work and prioritize independently
For Remote Positions:
The minimum internet speed requirements for remote work are as follows:Broadband internet connection (No DSL, or Dial Up)
Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
Speed Test Results: 25 mbps download, 20 mbps upload
This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.
We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.
After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process.
Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process.
Work Location: This is a remote/work from home position
Compensation: $18-24/hour based on 3rd party HC experience
Build Your Future! Come join our thriving team as a Remote Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.
Qualified candidates must have 3rd party healthcare collections experience.
Why should you consider TSI ?
Work from home
Paid training
Team-oriented work environment
Growth opportunity
Generous bonus opportunity
Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!
Responsibilities
Communicating with consumers by telephone, approving written correspondence, and attempting to bring resolution to unpaid accounts
Providing thorough, efficient, and accurate account updates on computer files for each call made or received
Skip tracing to locate consumer contact information
Counseling delinquent consumers to assist in finding funds to meet their payment obligations
Complying with and staying up-to-date on all applicable Federal, State, and Local laws and regulations relating to job duties
Complying with and staying up-to-date on all TSI policies and procedures
Maintaining knowledge of functional areas, company policies, and procedures
Providing feedback to management concerning possible problems or areas of improvement
Making recommendations to implement improved processes
Performing other duties as assigned by management
Qualifications
High levels of ambition, keen to grow their career
Experience with healthcare 3rd party collections
A positive, friendly, demeanor who finds joy in everyday
Strong communication skills
Proficient computer skills
The ability to work and prioritize independently
For Remote Positions:
The minimum internet speed requirements for remote work are as follows:Broadband internet connection (No DSL, or Dial Up)
Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
Speed Test Results: 25 mbps download, 20 mbps upload
This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.
We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.